Lead AI Engineer
NICECenter District, Israel
Posted August 5, 2025
Full Time
About the Company
NiCE is a global leader in AI-powered customer engagement solutions, offering platforms that automate interactions into intelligent actions. The company's core services include customer service automation, digital self-service, and workforce optimization, empowering organizations to enhance performance and deliver measurable outcomes across industries. NiCE's commitment to putting people first and its widespread adoption in over 150 countries make it a trusted partner for innovation and efficiency.
Job Description
NiCE is seeking a Lead AI Engineer to champion and operationalize AI-assisted development across their global R&D organization. The role involves upskilling engineers, prototyping AI agents, suggesting process improvements, and driving cross-functional adoption of AI standards. It's a chance to join a fast-paced, collaborative environment within a market-leading company.
Requirements
- Strong technical background and hands-on experience in software engineering.
- 10+ years of software engineering experience
- 3+ years hands-on experience with AI coding tools
- Experience developing against the AWS platform
- Experience developing and using AI Agents
- Experience in MCP and A2A protocols
- Great communication skills
- Ability to work within a large, distributed organization
- Exceptional developer-to-developer communication
- Ability to work autonomously across time zones
- Leadership & influence—mentors engineers, drives cross-functional adoption, and unites remote teams around shared AI standards.
Benefits
- NiCE-FLEX hybrid model
- Opportunity for internal career growth
- Collaborative and creative environment
