Senior DevOps Engineer
NICEAtlanta, Georgia, United States • Richardson, Texas, United States • Sandy, Utah, United States
Posted September 15, 2025
Full Time
About the Company
NiCE is a global leader in AI-powered customer engagement solutions, offering platforms that automate interactions into intelligent actions. The company's core services include customer service automation, digital self-service, and workforce optimization, empowering organizations to enhance performance and deliver measurable outcomes across industries. NiCE's commitment to putting people first and its widespread adoption in over 150 countries make it a trusted partner for innovation and efficiency.
Job Description
NiCE is seeking a Senior DevOps Engineer to lead the management and enhancement of their Cloud Infrastructure and CI/CD pipelines. This role involves optimizing application performance, ensuring reliability, and collaborating with a global team to deliver innovative solutions. The ideal candidate will have a strong background in cloud infrastructure, CI/CD, and automation.
Requirements
- 5+ years of hands-on experience in DevOps or a related field.
- In-depth experience with AWS services and understanding of cloud security, cost management, and best practices.
- Strong experience with CloudFormation and Terraform.
- Expertise in containerization technologies such as Docker and orchestration platforms like EKS/ECS.
Benefits
- Hybrid work model
- Career growth opportunities
- Inclusion and diversity initiatives