Software Engineer, CX
NICEManila, Philippines • New York, New York, United States
Posted October 9, 2025
Full Time
About the Company
NiCE is a global leader in AI-powered customer engagement solutions, offering platforms that automate interactions into intelligent actions. The company's core services include customer service automation, digital self-service, and workforce optimization, empowering organizations to enhance performance and deliver measurable outcomes across industries. NiCE's commitment to putting people first and its widespread adoption in over 150 countries make it a trusted partner for innovation and efficiency.
Job Description
NiCE is seeking a Software Engineer to help maintain and enhance the Salesforce.com platform. This role involves designing, building, and developing visual force pages, triggers, and custom objects, and collaborating with internal teams to ensure the Salesforce environment meets evolving requirements and provides an optimal customer experience. The ideal candidate will be passionate, innovative, and eager to learn and grow within a collaborative environment.
Requirements
- Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent experience
- 4+ years of experience in software development
- Proficiency in at least 1 of Apex, Java (Spring Boot, Hibernate), .NET frameworks (C#, ASP.NET Core), or a similar modern language
- Experience with modern JavaScript front end development
- Solid understanding of scripting languages such as Python, Bash, or PowerShell
- Experience working with RESTful APIs, web services, and databases (SQL Server, MySQL, or Oracle)
- Familiarity with version control tools like Git
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
Benefits
- Remote work
- Hybrid work model
- Career growth opportunities
