Suporte 1ª Linha (Área da Banca)

We are looking for a professional with experience in customer support functions in the banking sector, with solid knowledge of payment systems and the financial ecosystem.

Requirements

• Professional experience in customer support functions or call center, preferably in the banking sector;
• Knowledge in payment systems and banking ecosystem;
• Good knowledge of the English language (oral and written);
• Good communication skills, both oral and written;
• Strong sense of organization, autonomy, and dynamism;
• Initiative, proactivity, and customer orientation;
• Proven ability to identify and resolve problems;