Senior Associate, Lending Administration

The Senior Associate, Loan Administration is a key contributor to the accurate servicing and administration of NFF’s loan portfolio. This role maintains complete and compliant loan files, tracks collateral and insurance requirements, ensures accurate data in NFF’s systems, and supports timely responses to borrower requests. The Senior Associate works collaboratively with Underwriting, Portfolio Management, Finance, and Legal to ensure smooth onboarding, reliable reporting, and high-quality servicing support.

Requirements

• Insurance & Collateral Tracking (30%): Identify insurance and collateral requirements from executed loan documents.
• Loan File Administration (20%): File and index borrower documents in accordance with NFF’s electronic filing standards.
• Data Entry and Quality Control (15%): Enter and update borrower and loan data in TEA, Salesforce, and related systems with a 100% accuracy expectation.
• Borrower Communications & Customer Service (15%): Serve as a collaborative point of contact for general borrower questions.
• Internal Collaboration & Process Support (10%): Partner with Portfolio Management on the collection of loan compliance documents.
• Meetings and Other Duties As Assigned (10%): Attend internal and external meetings as needed.

Benefits

• Up to twenty (20) paid holidays/business closure days
• Three (3) floating holidays
• Unlimited flexible time off
• Group medical insurance with a funded health reimbursement account
• Dental and vision plans
• Life insurance and disability plans
• A retirement plan with both a non-elective employer contribution (4%) and additional match contribution (2%)
• A 'work from home' fund
• Flexible spending accounts to cover health, dependent care, and commuter costs