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Nordic Operation CenterBalearic Islands, Spain
Posted September 10, 2025
Full Time
About the Company
Nordic Operation Center is a business process outsourcer (BPO), specialising in customer experience and sales and marketing services via all communication channels including voice, email, chat and social media. Primarily focused upon the Swedish market and based in Spain, we deliver quality solutions to improve client’s operational performance to maximize their efficiency and profitability. We partner with some of the leading brands and industry leaders within satellite and broadband entertainment services, telecommunications and transport industries. Nordic Operation Center’s headquarters lie in Palma, Mallorca. Nordic Operation Center is 100% privately owned.
Job Description
We are looking for an Engaged Customer Service Representative to work evening, night, and weekend shifts. The ideal candidate is driven, solution-oriented, and flexible. The role involves handling customer calls, managing bookings, and contributing to high service quality.
Requirements
- Precise, structured, and stress-resistant, even in late hours
- Familiar with working with phones and computers
- Fluent in Swedish in speech and writing, as well as basic level in English
Benefits
- Full-time position with increasing hourly pay
- 20 paid days off per year
- The opportunity to develop personally and have a successful career within the work
- Paid merit-giving education
- Bonuses and fun work experiences
- See more of the world and live in Spain
- Registration of Spanish personal number and social security
- Housing assistance