Quality and Continuous Improvement Manager

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice. Our people are industrious and inventive, collaborating closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.

Requirements

• Bachelor's degree in Quality Management, Engineering, or a related field (or equivalent experience)
• Proven experience as a Quality / Continuous Improvement Manager or Specialist leading quality/assurance within multi‐site technology, engineering, or critical‐infrastructure environments
• In-depth knowledge of Quality Management standards, tools and techniques
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels
• Strong analytical and problem-solving abilities with a proactive approach to risk management
• Professional certifications in Lean, Six Sigma or Change Management are preferred
• Deep working knowledge of ISO 9001/14001/45001/27001/22301 and risk‐based auditing, lead auditor certification desirable
• Experience leading a Quality / Engineering team
• Proficient in using quality management software and other relevant tools
• Ability to travel to sites within the UK to perform audits, attend meetings and collaborate with clients and colleagues

Benefits

• Competitive market salary
• Excellent benefits package
• Fantastic opportunities for progression throughout the company