Northwestern Medicine is seeking a Client Office Phlebotomist FLOAT to perform phlebotomy and other lab specimen collections. The ideal candidate will have phlebotomy certification, high school diploma or equivalent, and experience with phlebotomy on a broad range of patient types.
Requirements
- Performs phlebotomy and other lab specimen collections per age related standards.
- Provides appropriate post-phlebotomy patient care.
- Identifies need for patient medical assistance and call code as appropriate.
- Reviews/Records refrigerator temperature(s) and QC/QA records.
- Use manual requisitions and labels specimens appropriately.
- Label and process specimens according to established protocols and policies.
- Prioritizes tasks and is able to multi-task.
- Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results to the client office staff and performs other duties as assigned.
- Requests/obtains written physician orders with all required information necessary for lab services requested and accurately orders laboratory tests in computer system(s).
- Follows TJC National Patient Safety goals in regard to two patient identifiers and handwashing.
- Presents a friendly, approachable, professional demeanor and appearance.
- Provides accurate information and timely updates to patients and customers.
- Addresses questions and concerns promptly, or identifies appropriate person or recourse to do so.
- Demonstrates teamwork by helping co-workers within and across departments.
- Communicates effectively with others, respects diverse opinions and styles and acknowledges the assistance and contributions of others.
- Uses organizational and unit/department resources efficiently.
- Manages work schedule efficiently, completing tasks and assignments on time.
- Participates in efforts to reduce costs, streamline work processes and improve and grow services we provide.
- Communicates and notifies Laboratory and/or Physician of problems with specimen procurement to ensure optimal care.
- Provides follow up on test results to appropriate individuals in a professional and courteous manner.
- Continuously updated on information by reading emails and demonstrates compliance in MediaLab.
- Maintains a safe work environment, holds self-accountable for safe work practices, performs all aspects of daily work in a manner that contributes and ensures an environment of patient safety.
- Adheres to all recommendations and requirements of the Lab and Hospital Safety Committee.
- Performs all aspects of patient care in a manner that optimizes patient safety and reduces the likelihood of medical/health care errors.
- Complies with all organizational policies regarding ethical business practices.
- Performs clerical duties directly related to handling and processing of lab specimens.
- Performs clerical work; faxing, printing, filing, reviewing, and verbally releasing laboratory results.
- Initiates the meeting of responsibilities without prompting and can complete tasks independently without immediate supervision.
- Demonstrates the values of team concept on a consistent basis.
- Interacts with all team members in a professional manner and aids/assists coworkers to complete assigned tasks.
- Travel to additional sites when needed.
Benefits
- Tuition reimbursement and loan forgiveness
- 401(k) matching
- Lifecycle benefits
