The Membership Administrative Coordinator provides administrative support to the Development team in the New York or Washington D.C. office. The position requires excellent customer service skills, ability to prioritize and execute multiple tasks, and strong written and verbal communication skills. The role involves handling a wide range of duties, including preparing expense reports, processing vendor invoices, and managing communications to members and supporters.
Requirements
- Provide administrative support to the Managing Director of Membership, Senior Director, Membership Marketing & Mid-level Giving, and Membership Gift Officers
- Prepare expense reports and calendar management
- Process vendor invoices for NRDC's direct mail program
- Review direct mail materials and allocate joint costs in accordance with accounting guidelines
- Helps to manage and update the Membership SOP documentation
- Manage communications to members and supporters via the NRDC Action email mailbox and two telephone hotlines
- Compile member comments and feedback from the NRDC Action email mailbox
- Coordinate special member stewardship communications
- Log daily interactions into the Membership Console case system in Salesforce
- Coordinate matching gifts and workplace giving in CRM
Benefits
- Competitive salary
- Excellent benefits
- Supportive working environment
