Technical Support Specialist - Remote
NRG EnergyUtah, United States
Posted November 26, 2025
Full Time
About the Company
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services.
Job Description
We are looking for individuals with a desire to deliver world-class customer service, a love of technology, and a passion for proactively building a career. As a Customer Solutions Specialist, you will complete a 6-week paid training program where you will become an expert in owning our customers experience by handling a wide array of calls.
Requirements
- Must be at least 18 years of age
- Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing with the State of Utah (paid for by Vivint)
- Cannot be located in CA, CT, DC, ME, or WA.
- Be able to type a minimum of 40 wpm
- Required Working Conditions: Work-from-home employees cannot be the primary caregivers for children, other people, or pets while on shift.
Benefits
- Free daily lunch and drinks on site
- Paid holidays and flexible paid time away
- Employee/Friends/Family Discounts
- Onsite health clinic, gym, gaming tables
- Medical/dental/vision/life coverage & 24/7 Medical Hotline
- 401(k) + Employer Match
- Employee Resource Groups