Customer Service Representative
NTG StaffingHouston, Texas, United States
Posted November 25, 2025
46000 - 46000 USD year
Full Time
About the Company
New Tech Global Staffing (NTGS) is a full‑service staffing firm that specializes in placing technology professionals with leading companies worldwide. The firm offers end‑to‑end recruitment solutions, including talent acquisition, workforce planning, and compliance management, ensuring a seamless hiring experience for both clients and candidates. NTGS distinguishes itself through deep industry expertise, customized staffing strategies, and a commitment to delivering high‑quality talent that drives business growth. With a collaborative, client‑focused culture, NTGS fosters long‑term partnerships and places a strong emphasis on employee development.
Job Description
New Tech Global is seeking a Customer Service Representative for a client in Houston, TX. The role involves providing product specification and pricing information to customers and working closely with Sales, Production, and Engineering departments.
Requirements
- Establish and sustain direct verbal and written contact with customers
- Work on budgetary and formal bid requests to determine product specification and bid parameters
- Fully participate in the project contract process in the CRM
- Provide customers with alternative products for consideration
- Maintain timely communication with sales personnel regarding the status of pending quotations
- Secure needed information from customers
- Attend Project Review meetings
- Develop relationships with a variety of customers from different market segments
- Work closely with Product Managers, Sales Managers, Marketing associates, and customers
- Receives, records, and coordinates the response to all customer complaints