Ntiva is seeking a Systems Administrator I to provide onsite technical support to customers and implement, maintain, and improve client's network infrastructure. The role is a hybrid-remote position with approximately 60% remote work and 40% on-site work in the DMV area.
Requirements
- 1-3 years of experience in the field of Information Technology
- General MSP industry knowledge
- Intermediate knowledge of workstations, including Microsoft Windows 7, 8, 10 operating systems, and Microsoft Office software products
- Foundational knowledge of current Windows Server operating systems, and Microsoft Exchange software or Office 365
- Foundational knowledge of LAN, desktop and server hardware
- Previous experience supporting external users in a commercial IT environment
- Strong problem-solving capabilities
- Excellent interpersonal and customer-facing skills with a dedication to customer satisfaction
- Excellent verbal and written communication skills, and very good typing skills
Benefits
- Medical, Dental and Vision coverage for employee and family
- 401k + company-matched contributions 4% match on 5% contribution - no vesting period!
- Group Term Life and Accidental Death and Dismemberment coverage (company provided)
- Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
- Health Savings Account (HSA) Options / PPO Options
- Employee Assistance Program
- Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
- Education Reimbursement Program
- Generous Employee Referral Program - cash bonus for successful referrals!
- Dynamic Recognition and Rewards
- Clear Promotion and Advancement Tracks
- Work with Industry-Leading Talent