Customer Service Representative
NvaClarksville, Tennessee, United States
Posted March 28, 2026
Full Time
About the Company
NVA delivers a full spectrum of veterinary services, from personalized general practice to advanced specialty and emergency care at its Ethos center. The company also operates pet resorts that provide boarding, grooming, daycare, and training, and offers first‑class equine veterinary care. By integrating high‑quality medicine with an individualized, compassionate approach, NVA distinguishes itself as a one‑stop destination for pet health across all life stages. Their commitment to bold, innovative solutions and close collaboration with pet parents keeps them at the forefront of the veterinary industry.
Job Description
Eastview Veterinary Clinic is seeking a Customer Service Representative who thrives in a fast-paced, client-focused medical environment.
Requirements
- Minimum of 2-3 years of experience in a veterinary, medical, or healthcare-related customer service role
- Strong verbal and written communication skills
- Proficient with Excel, digital records, and client communication software
- Detail-oriented, dependable, and capable of multitasking under pressure
- Knowledgeable in basic animal care and veterinary procedures
- Passion for educating clients and delivering high-quality care experiences
Benefits
- Medical
- Dental
- Vision
- 401k with employer match
- Paid time off (including sick time)