Team Lead - Fraud

NymCard is hiring a Team Lead - Fraud to lead and grow the fraud analyst team in Dubai and strengthen NymCard’s first line of defence across card issuing and transaction systems. The role involves leading and developing the analyst team, performing daily monitoring and investigation of cases, and owning detection rules and workflow design across risk engines and case tools.

Requirements

• 6 to 9 years in card fraud risk, monitoring, or investigations, with 2 plus years leading analysts or a squad lead function
• Strong understanding of fraud signals, behaviour analysis, chargebacks,Central bank regulation and Visa/Mastercard rules in MENA
• Hands-on with fraud platforms, rule engines, and case management, and comfortable reviewing evidence and writing clear case narratives
• Data-driven mindset; able to use Excel or a BI tool (and ideally basic SQL) for trends, KPIs, and decision support
• Solid incident communication; concise updates with impact, actions, and next checkpoints
• High attention to detail, clean documentation habits, and a calm, decisive approach under pressure
• Fluent in English; Arabic is a plus
• Willing to participate in a rotation that can include nights, weekends, or holidays

Benefits

• Hybrid working model: In-office collaboration for design reviews, workshops, and team days, with flexible remote time for deep work
• Ownership and growth: Small teams and direct access to decision makers. End-to-end responsibility for your area, support for certifications and learning, and progression based on outcomes
• Cross-border exposure: Work with clients and partners across MENA and beyond. Gain hands-on experience with schemes, banks, and regulators, and broaden your domain expertise
• Real product and business impact: Build for a live issuing platform used by fintechs. See measurable results on performance and revenue within weeks, and celebrate wins backed by data