The Catering Supervisor coordinates and oversees all catering events to ensure proper execution and guest satisfaction. They will provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.
Requirements
- Reviews assigned event details and menus prior to the scheduled event.
- Conducts pre-shift meetings with staff to ensure appearance and hygiene standards are being met; assigns stations and partners; and reviews banquet event orders.
- Communicates with the Executive Chef/Kitchen Manager or event coordinator to ensure that all details have been planned for and met.
- Ensures that changes and further instructions are made in a timely manner.
- Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
- Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
- Conducts random audits during functions to evaluate food and service.
- Regularly reviews banquet schedule for changes, calendar of events, and special events.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
Benefits