OKAM Specialist

The OKAM Specialist plays a fundamental role in handling and development key client accounts within the operations department of the organization. Ensure the success and satisfaction of OCASA Life Science key customers acting as their primary point of contact within the organization.

Requirements

• Satisfactory problem-solving skills to help resolve customer complaints or needs
• Excellent verbal and written communication skills including good command of English and Spanish language
• Strong customer service and interpersonal skills for dealing with different types of clients
• Exceptional analytical skills for interpreting client data
• Computer proficiency in word processing and spreadsheet applications
• Time management and multitasking skills to handle multiple tasks and clients at once
• Ability to establish and maintain effective working relationships with coworkers, managers and clients
• Strong organizational skills, proven track record of quality, accuracy and attention to detail
• Demonstrated ability to work in a fast-paced environment while maintaining organizational skills and a demonstrated ability to meet deadlines