Technical Support Specialist (Night Shifts)

We are looking for a Technical Support Specialist to join our team. The role involves providing customer support, researching reported problems, and collaborating with other teams. The night shifts are between 19:00 and 08:00, 7-hour duration - 5 days per week.

Requirements

• Experience in Customer Support/Technical Support
• Proven customer-focused mindset
• Strong communication skills and fluent English
• Analytical thinking
• A broad technical curiosity with proven problem-solving and troubleshooting skills
• API and HTML knowledge is an added advantage

Benefits

• Premium health insurance incl. dental
• 25 days off a year
• 1 additional day off for your birthday
• 200 BGN monthly food vouchers
• Taxi vouchers for your shifts in the office
• 3 days off for volunteering
• Full remuneration for your first 3 days of sick leave