Customer Service Assistant 1 - 20068285
Ohio Department of Administrative ServicesColumbus, Ohio, United States
Posted March 27, 2026
Full Time
About the Company
The Ohio Department of Administrative Services (DAS) delivers centralized, high‑quality support to state agencies, boards, commissions, local governments, and state universities, streamlining operations across the state. Its core offerings span information technology, procurement, human resources, real‑estate management, printing, payroll, and public‑policy administration, all designed to enhance efficiency and reduce costs. DAS distinguishes itself through a culture of continuous improvement—leveraging Lean/ Six Sigma methodologies and data‑driven project management—to ensure faster, more reliable service delivery. By integrating diverse services under one umbrella, DAS empowers Ohio’s government to serve citizens more effectively and sustainably.
Job Description
We are seeking a Customer Service Assistant 1 to assist with responding to physician inquiries, updating and maintaining physician records, and assisting with reimbursement and quality audits. The ideal candidate will have experience in office practices and procedures, customer service, and typing/keyboard skills. The position offers a dynamic work environment, opportunities for growth and development, and a competitive salary and benefits package.
Requirements
- 3 mos. trg. or 3 mos. exp. in office practices & procedures
- 1 course or 3 mos. exp. in public relations or customer service
- 1 course or 3 mos. exp. in typing, keyboarding, data entry or word processing
- 1 course or 3 mos. exp. in operation of personal computer
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
