The Revenue Cycle Manager (Financial Manager) is responsible for directing and overseeing the agency’s full revenue cycle operations, ensuring accuracy, compliance, and efficiency across all fiscal activities.
Requirements
- Direct and oversee full revenue cycle operations, including payer enrollment, billing and claims processing, denial management, cash application and reconciliation
- Identify and resolve revenue cycle inefficiencies and leakage
- Ensure accurate and timely reimbursement from Medicaid, Medicare, and other payers
- Lead implementation, optimization, and governance of EPIC systems revenue cycle modules
- Ensure integration with state ERP systems, including OAKS FIN and OAKS BI
- Develop and maintain automated reporting tools and dashboards using Excel and system-based reporting tools
- Ensure compliance with Ohio Revised Code, Federal regulations and reporting requirements, Medicaid and Medicare billing rules, and Generally Accepted Accounting Principles
- Prepare materials for audits, fiscal reviews, and federal reporting requirements
- Conduct advanced financial and operational analyses to evaluate reimbursement trends, identify revenue leakage, model impacts of regulatory or policy changes, and develop Key Performance Indicators (KPIs) and financial dashboards
- Provide actionable insights to support executive decision-making
- Supervise professional fiscal and revenue cycle staff
- Assign and review work to ensure accuracy, compliance, and productivity
- Deliver training in EPIC systems, OAKS FIN, billing regulations, and fiscal procedures
- Foster a high-performance culture through coaching, mentoring, and development planning
- Coordinate interdisciplinary efforts with clinical operations, IT, quality, and compliance teams
- Serve as primary fiscal liaison to Cash Management Services, Internal leadership, External auditors and oversight entities, and Policy & Process Improvement teams
- Develop and implement fiscal policies and workflow documentation
- Lead process improvement and automation initiatives to enhance efficiency and accuracy
- Create and monitor corrective action plans to address audit findings or operational gaps
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
