The RN Clinical Leader provides leadership and coordinates the design, development, implementation and evaluation of the program services within area of responsibility. The RN Clinical Leader assures quality, service, and satisfaction goals are met.
Requirements
- 75% Performs Clinical Operation/Supervisory duties to ensure quality, services, and satisfaction to clients served.
- Serves as a direct care provider when needed and appropriate, maintaining recognized standards of clinical practice and patient care.
- Coordinates the integration of the interdisciplinary team to achieve effective patient outcomes or flow, efficient utilization of resources and patient satisfaction.
- Directs, delegates, and/or engages in treatment of patients and families to achieve optimal health outcomes.
- Serves as a central resource person and maintains open and accurate lines of communication for all customers.
- Creates efficient schedules for the interdisciplinary staff and patients to assure the appropriate staff/skill mix.
- Establishes systems, processes, standards, and structure and works collaboratively with Leadership to assure smooth operations, safety, patient satisfaction, effective service delivery and achieving desired results.
- Participates in recruitment activities.
- Performs staff development.
- Acts as a clinical resource for interdisciplinary staff members and facilitates learning.
- Appraises interdisciplinary staff performance and provides formal and informal feedback, goal setting, and on-going supervision.
- Assures appropriate orientation.
- Communicates with the interdisciplinary staff, in tandem with Leadership, through regularly scheduled staff meetings, memos, informational and educational updates.
- Participates on unit and hospital-based committees and initiatives to improve clinical practice and patient outcomes
- Performs departmental audits.
- Rounds daily on patients and/or associates to observe and obtain information about the patient experience and associate satisfaction.
- Provides real-time feedback and coaching to associates on connecting and anticipating and meeting patient and family needs; every patient, every time.
- Acts as a communication liaison for students and vendor representatives.
- Assists the direct manager with maintaining and identifying budget needs through cost effective practice.
- Assures cost efficient use of department resources
