AI GTM Engineer
OmiliaUnited States
Posted March 17, 2026
Full Time
About the Company
Omilia delivers an AI-driven, self-learning Agentic CX platform that automates customer interactions across all channels while empowering live agents in real time. Built on proprietary Agentic AI and multi-layered anti-fraud technology, the platform continuously learns from the entire customer journey—from self-service to agent touchpoints—to unlock ongoing improvement and break the "glass ceiling" of siloed legacy models. The company’s solutions span conversational AI, virtual assistants, authentication, fraud detection, and contact-center analytics, enabling enterprises to achieve lower costs, higher efficiency, and higher customer satisfaction while preserving the human touch where it matters most. Trusted by leading organizations such as Capital One, Discover, Taco Bell, and RBC, Omilia’s two-decade heritage in AI innovation positions it as the global standard for AI-first contact centers.
Job Description
Omilia is seeking an AI GTM Engineer to architect and ship agentic workflows using the Claude API, manage integrations across the GTM tech stack, and collaborate with Marketing on best practice utilization of Claude in marketing.
Requirements
- Claude / Anthropic API — hands-on experience with prompt engineering, tool use, and agentic workflow design.
- n8n — experience building and maintaining workflow automations, including multi-step integrations across CRM, communication, and data systems.
- Salesforce — beyond admin-level; experience with Apex, Flow, and Salesforce APIs.
- JavaScript and/or Python — ability to independently ship production-quality code, not just prototype.
- REST APIs and webhook-based automation — proven track record integrating third-party systems.
Benefits
- Long-term employment with the working days vacation
- Development in professional growth (courses, training, etc)
- Being part of successful cutting-edge technology products that are making a global impact in the service industry
- Proficient and fun-to-work-with colleagues
- Apple gear