IT User Support - Service Desk

We are looking for a hands-on and proactive IT Support Specialist to join our IT organization at Openchip. The role requires a customer-focused, autonomous professional with experience supporting Linux and Microsoft user environments.

Requirements

• 3+ years of experience in IT support, helpdesk, or service desk roles (Level 1–2)
• Hands-on experience supporting Linux and Windows user environments
• Experience with Microsoft 365 administration and Active Directory
• Familiarity with MDM tools (Intune, JAMF, or similar)
• Knowledge of Jira Service Management and Confluence is a plus
• Basic understanding of network fundamentals (LAN, Wi-Fi, cabling)
• Awareness of endpoint security principles (antivirus, access control, updates)
• Strong troubleshooting, prioritization, and communication skills
• Advanced level of English, as it is the daily working language

Benefits

• Join an innovative team and experience company growth
• Enjoy a hybrid work environment
• Flexible schedule
• Competitive compensation package