IT Technical Support

Optimiza is seeking a motivated Junior IT Technical Support professional to join their team. The role involves providing excellent technical assistance to end-users, resolving issues, and supporting IT operations to ensure a smooth technological experience. The position requires a customer-focused individual with strong analytical and troubleshooting skills.

Requirements

• Assist end-users with hardware and software issues.
• Troubleshoot technical problems.
• Document and track support requests.
• Maintain and configure IT equipment.
• Assist with software installations and troubleshooting.
• Stay up to date with technology trends.
• Strong analytical and troubleshooting skills.
• Excellent communication skills.
• Customer-focused mindset.
• Ability to work independently and as part of a team.

Benefits

• Class A Health Insurance