Service Advisor

Optimum RV is seeking an organized and customer-focused RV Service Advisor to provide exceptional support to customers. The role involves greeting customers, creating work orders, providing estimates, handling inquiries, coordinating parts, and ensuring high customer satisfaction. The company emphasizes safety, teamwork, and a commitment to its employees.

Requirements

• Proven experience as a service advisor or in a similar customer service role.
• Strong knowledge of RV systems, maintenance, and repair procedures.
• Excellent customer service and communication skills.
• Ability to effectively manage multiple tasks and prioritize work.
• Proficiency in using service management software and computer systems.
• High school diploma or equivalent; additional technical or business education is a plus.
• Valid driver's license with a clean driving record.
• Ability to work flexible hours, including weekends and holidays.

Benefits

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life insurance
• Supplemental Life Insurance
• Short- & Long-Term Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay