Customer Service Specialist

We're a young, fast-growing company changing the way folks bring their product to market. We need a Customer Service Specialist to help our customers assemble and operate our Pick-and-Place machines, and monitor issues to improve our product.

Requirements

• Help customers with questions regarding assembling or operating their machine
• Monitor and track issues in the field and advise on what issues need to be prioritized
• Record and update issue status in Notion and Github
• Be on top of our community in Discord, helping spot issues and identify areas for improvement

Benefits

• Flexible schedule
• Part-time position, 10-20 hours/week
• Opportunity to work with a young and fast-growing company