Agent(e) expérience client, ventes et logistique

Client Experience Agent - Sales Support & Logistics responsible for ensuring a rigorous follow-up of orders and a fluid and professional customer experience, answering clients, transporters, and partners, and collaborating with sales, warehouse, and after-sales teams.

Requirements

• Experience in customer service and / or sales support
• Excellent organizational skills and ability to manage multiple files
• Comfortable with Excel, Outlook, and Office suite
• Bilingual French / English (Ontario & Maritimes - functional level)
• Autonomous, structured, and results-oriented

Benefits

• Stable weekly schedule
• Salary from $50,000 per year, depending on experience
• Performance bonuses up to 5%
• Group insurance
• RRSP after 3 months