Oracle Customer Success Services is seeking a Senior Consultant to join their international network of experts dedicated to driving customer success through innovation and expertise.
Requirements
- Engage business partners to gather requirements and translate functional needs into technical/functional specifications for Oracle Fusion SCM solutions.
- Provide excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.
- Consult with Management in directing resolution of critical customer situations.
- Conduct training and knowledge sharing sessions.
- Stay up to date on Oracle SCM advancements, recommending best practices and continuous improvements.
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs
- Inclusive workforce that promotes opportunities for all
- Global opportunities where work-life balance flourishes
