Service Operations Specialist
Outset Medical, Inc.Jalisco, Mexico
Posted August 25, 2025
Full Time
About the Company
Outset Medical is a leading provider of innovative dialysis solutions, including medical devices and digital health technologies. The company focuses on improving patient care by enabling more flexible and accessible dialysis options, with a commitment to reducing healthcare costs for providers. Headquartered in San Jose, California, Outset operates across the United States and is dedicated to driving widespread adoption of new technology in the renal care industry.
Job Description
Outset is a medical device company revolutionizing the dialysis field with its Tablo® Hemodialysis System. They are seeking a Service Operations Specialist to optimize service operations, manage systems, and drive process improvements. The role involves working closely with cross-functional teams, managing work orders, and ensuring data accuracy and compliance. The ideal candidate will be a proactive problem-solver with strong analytical, communication, and project management skills.
Requirements
- Generate work orders using Salesforce Service Cloud.
- Support field inventory and administer inventory locations.
- Develop and maintain Salesforce training materials.
- Work with training and supply chain teams to manage QAD-SFDC interactions.
- Maintain company assets and data accuracy.
- Create and maintain reports and dashboards to track service performance.
Benefits
- Competitive salary
- Professional development opportunities
- Positive work environment
