Bilingual Intake Specialist
OutStaLocation not specified
Posted January 29, 2025
Full Time
About the Company
OutSta is a leading provider of remote staffing solutions for small businesses, startups, private investors, and solo entrepreneurs. The company specializes in recruiting highly qualified virtual assistants and online specialists who are college‑educated, fluent in English, and adept at multitasking across a range of business functions. By emphasizing flexibility, strong work ethic, and a broad skill set, OutSta delivers cost‑effective talent that scales with a client’s growth. Its commitment to quality and affordability positions it as a trusted partner for organizations seeking to outsource talent without compromising performance.
Job Description
We seek a detail-oriented and empathetic Bilingual Intake Specialist to join our dynamic team. The ideal candidate will provide a seamless intake experience for clients, gather essential information, and ensure accurate documentation.
Requirements
- Fluency in English and Spanish (written and spoken)
- Previous experience in customer service, intake, or administrative roles in the Legal field
- Excellent communication and active listening skills
- Strong organizational skills and attention to detail
- Ability to handle sensitive information with discretion
- Proficiency with CRM software and standard office tools (G Suite, Microsoft Office)
- Problem-solving skills and ability to work under pressure
- Empathy and a client-focused approach to service
