Gate Lead Customer Service Agent (TP)

This part-time Customer Service Agent position in San Francisco, CA will focus on supporting ticketing operational functions, ensuring clear communication, maintaining accuracy, and handling customer interactions. The role involves mentoring, problem-solving, and ensuring compliance with airline and TSA regulations.

Requirements

• Fluent English communication skills
• Strong verbal and written communication
• Computer literacy and fast, accurate data entry
• Calmness and solution-focus under pressure
• Authorized to work in the U.S. and pass a background check and drug screening
• Must be available to work at least 4 days per week, including weekends and holidays

Benefits

• Pay & Benefits
• Fully Paid Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Uniform Provided
• Paid Training
• Parking Discount or Clipper Card
• Referral Bonus
• Cell Phone Plan Reimbursement