Operations Business Services Associate

Pacific Life is seeking Operations Business Services Associates to provide problem resolution, operations, and administrative support to producers and policyholders. The role is hybrid and requires a strong technical understanding of procedures and their impact on clients. The successful candidate will have excellent communication skills, critical thinking, and problem-solving skills.

Requirements

• 0-2+ years of experience in a customer service and/or operations focused role
• Effective critical thinking and problem-solving skills
• Strong verbal and written communication skills
• Commitment to driving an industry-leading customer service experience
• Comfort navigating across multiple technology platforms
• Ability to work effectively within a fast-paced team environment

Benefits

• Prioritization of your health and well-being
• Generous paid time off options
• Paid Parental Leave
• Competitive 401k savings plan with company match and additional contribution