Customer Support Agent (Igaming)
Pacifica ContinentalSão Paulo, Brazil
Posted April 5, 2025
Full Time
About the Company
Pacifica Continental is a global recruitment firm specializing in strategic positions across various industries.
Job Description
Our client, a sports gaming house, is looking for a Customer Support Agent to join their team. The role involves responding to customer queries and providing solutions to customer complaints.
Requirements
- Fluency in Portuguese
- Fluency in English (verbal and written)
- Experience as a Customer Support Agent or similar CS role is appreciated
- Familiarity with our industry is a plus
- Customer-oriented approach with excellent communication and problem-solving skills
- Ability to multitask, prioritize, and manage time effectively
- Computer literacy
- Flexibility to work on shift rotation 24/7
Benefits
- A friendly and modern working environment
- Career opportunities within a fast-paced environment
- Competitive remuneration package
- Outstanding health care medical plan
