Assistant Coach

Responsible for maximizing the profitability of their store by supervising and coordinating activities of the pawn, sales, and web sales team members in their specific location.

Requirements

• Supervision: Direct and supervise all Team Members, ensuring they are effectively managing their responsibilities and contributing to the success of the team
• Personnel Management: Oversee all Team Members in key personnel functions, including hiring, training, assigning duties, evaluating performance, promoting, coaching, and terminating employment when necessary
• Sales Performance: Monitor sales activities to ensure the store meets goals by delivering exceptional service and high-quality goods
• Pawning and Buying Performance: Monitor pawning and buying activities to ensure the store meets goals by offering competitive evaluations, exceptional guest service, and accurate assessments of product value
• Policy Implementation: Implement and enforce policies, goals, objectives, and procedures for your store
• Safety and Compliance: Enforce safety, health, security rules, OSHA compliance, and loss prevention policies
• Team Meetings: Plan and facilitate monthly team meetings to communicate goals, updates, and feedback
• Guest Service: Provide excellent guest service by greeting, assisting, and responding to inquiries or complaints
• Communication: Keep appropriate personnel informed of actions that may impact operations or assignments
• Additional Duties: Perform other duties as assigned by the Head Coach or District Manager

Benefits

• Medical
• Dental
• Vision
• Wellness programs
• Life insurance
• Health and dependent care spending accounts
• Paid time off
• 401(k)
• Short- and long-term disability