As a pro-active Account Manager with Paladin Technologies, you will be responsible for achieving sales revenue goals, developing and maintaining valued customer relationships, expanding the company’s current customer base.
Requirements
- Help drive new business within our interior region; Kelowna, Nelson, Vernon & Prince George
- Build, strengthen, and maintain long-term relationships with new and existing clients
- Identify client security and technology requirements and clearly communicate how the Company’s solutions meet operational, compliance, and business needs
- Complete sales orders, scopes of work, and associated project documentation in compliance with Company procedures and contractual requirements
- Prepare quotes, estimates, and responses for RFPs and RFQs for both new and existing accounts
- Collaborate closely with Project Managers to ensure timely, efficient, and profitable installations that meet or exceed client expectations and company standards
- Maintain ongoing communication with Project Managers regarding project status, open issues, change orders, and required close-out documentation
- Represent the Company in a professional, business-like manner in all interactions to maximize client satisfaction and reinforce the Company’s reputation
- Respond promptly and effectively to all client and internal inquiries, ensuring clear communication and dependable follow-through
- Adhere to Company policies, procedures, and safety standards, ensuring the safety of self and others at all times
- Participate in networking events, industry associations, and business functions that support Company visibility, values, and growth objectives
- Service existing accounts, obtain orders, and establish new accounts by leveraging existing or potential client relationships
- Qualify and distribute inbound leads from website and other platforms
- Proactively identify changes in target vertical markets and modify strategies accordingly
- Travel to our branches across British Columbia interior region as required (15-20%)
- Support development and management of CRM in collaboration with marketing
- Assist in the selling of service contracts to existing clients for system upgrades/replacements
- Perform other tasks as required
Benefits
- Competitive salary
- Commission-based pay
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Access to comprehensive training and development programs
