Certified Medical Assistant

The Medical Assistant (MA) plays a key role in supporting providers and the care team in delivering high-quality, patient-centered healthcare within a managed care environment.

Requirements

• Prepare examination rooms and ensure cleanliness and readiness for patient visits.
• Escort patients to exam rooms, verify patient identity, obtain and document vital signs, chief complaint, and medical history in the electronic health record (EHR).
• Assist providers with examinations, procedures, and treatments as needed.
• Administer immunizations, injections, and medications under the providers supervision and according to state and clinic policy.
• Perform EKGs, vision tests, and other diagnostic screenings as required.
• Collect and process lab specimens; ensure proper labeling and documentation.
• Maintain accurate and timely charting in the EHR, ensuring all information is complete prior to provider review.
• Conduct pre-charting and ensure all required documentation, lab results, and preventive care items are updated prior to visits.
• Participate in care coordination, follow-up on provider orders, referrals, and test results.
• Support patient education on chronic disease management, preventive care, and treatment plans.
• Manage patient check-in/check-out procedures when needed.
• Handle phone calls, messages, and patient inquiries in a timely and professional manner.
• Ensure all messages contain complete information for provider review (symptoms, duration, medications, etc.).
• Schedule, diagnostic tests, and follow-up appointments as directed.
• Maintain medical inventory and order supplies as necessary.
• Participate in quality assurance and performance improvement initiatives.
• Accurately complete pre-charting prior to patient appointments.
• Follow up on patient messages and care coordination tasks within designated timelines.
• Demonstrate adherence to managed care protocols and quality indicators (HEDIS, Stars, etc.).
• Maintain a professional demeanor and contribute to a positive patient experience.
• Always ensure HIPAA compliance and patient confidentiality.

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid time off