Customer Experience Representative
ParklandEdmonton, Alberta, Canada
Posted February 27, 2026
Full Time
About the Company
Parkland Corporation, now a subsidiary of Sunoco LP, is a high‑growth global convenience and fuel retailer operating over 3,200 service stations across Canada, the United States, and 23 Caribbean countries. The company supplies fuel, lubricants, and quick‑serve food while driving the energy transition through the production of renewable fuels and the rollout of an ultra‑fast electric‑vehicle charging network. With a workforce of nearly 6,000 employees, Parkland focuses on powering journeys and energizing communities by delivering reliable, low‑carbon mobility solutions. Its commitment to innovation and sustainability sets it apart in the competitive retail‑fuel sector.
Job Description
Customer Experience Representative role responsible for responding and resolving customer inquiries across multiple channels, and increasing revenue through inside sales initiatives.
Requirements
- Great interpersonal skills with relentless customer focus
- Good communication and listening skills
- Knowledge of customer service principles and practices
- Proficient in relevant computer applications (Office 365, ERP, CRM, etc.)
- Good data entry / keyboard skills
- Knowledge of administration and clerical processes
- Attention to detail and accuracy
- Problem solving skills
- Multi-tasking/prioritizing skills
- Self-starter, with the ability to be flexible
Benefits
- Competitive benefits
- Meaningful extras
- Unmatched value
