Customer Solutions Specialist: 2nd Shift
Parts TownIllinois, United States • City of Plattsburgh, New York, United States • Fort Wayne, Indiana, United States
Posted December 11, 2025
36335.03 - 48482.9 USD year
Full Time
About the Company
Parts Town is a fast-growing distributor of restaurant equipment, HVAC, and residential appliance parts. We value transparency, teamwork, and a positive workplace culture.
Job Description
We are looking for a Customer Solutions Specialist to assist with pricing, quote generation, parts identification, shipping, tracking, and returns. The ideal candidate will have excellent communication skills, strong attention to detail, and a passion for delivering exceptional customer service.
Requirements
- At least 1 year of experience in a face to face or over the phone customer service role
- Stellar organizational skills, multi-tasking skills, and computer skills
- MS Office skills
- High speed internet connection at home
- Positive, outgoing, team spirited, one-for-all personality
- Excellent communication skills and proficiency in English (both written and verbal)
Benefits
- Quarterly profit-sharing bonus
- Hybrid work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options
- Traditional benefits (health insurance, 401k/401k match, employee assistance programs, time away)