Customer Success Manager
Patchwork HealthLondon, England, United Kingdom
Posted November 28, 2025
40000 - 50000 GBP year
Full Time
About the Company
Patchwork Health is a mission-driven company that aims to make flexible and sustainable working a reality for all healthcare staff.
Job Description
Patchwork Health is seeking a Customer Success Manager to maintain relationships with customers, especially those of strategic importance, and ensure they achieve success with their products. The role involves proactive support, data-driven insights, and presenting performance reports to customers.
Requirements
- Proven experience in nurturing customer relationships in a similar role.
- Strong interpersonal and communication skills to build trust and rapport with internal and external stakeholders.
- Ability to represent the customer's voice within the company, ensuring customer feedback is addressed and prioritised.
Benefits
- Hybrid and flexible workplace
- Cycle Scheme
- Tech Loan Scheme
- Employee Assistance Programme (Health Assured)
- Personal Learning & Development Budget
- Flexible income options via Wagestream
- Dog friendly London Hub
- Vibrant and fun London Hub with unlimited refreshments & games
- Access to co-working spaces across the UK