Robotics Software Support Engineer

Path Robotics is building the future of embodied intelligence. The Robotics Software Support Engineer will serve as a vital bridge between Robot Fleet Operations and development teams, ensuring effective resolution of technical issues while driving long-term improvements in support processes, tooling, and documentation.

Requirements

• Bachelor's or Master's degree in Computer Science, Software Engineering, Robotics Engineering, or a related field, or equivalent experience.
• Documented ability to execute immediate fixes in production systems AND to perform in-depth root cause analysis and produce high quality, long-term system improvements
• Experience with robotics, path planning, and point cloud processing.
• Experience with computer vision methods, vision sensors, and data analysis (2D and 3D).
• Exposure to machine learning concepts and applications.
• Experience with Docker
• Strong proficiency in Python and C++.
• Proven ability to develop top-notch documentation, including SOPs and playbooks for operational efficiency.
• Strong cross-functional collaboration skills with technical and non-technical teams.
• Expertise in triaging and prioritizing issues based on impact and urgency.
• Exceptional time management and a self-directed approach to finding high-value work.
• Excellent communication skills: able to communicate equally well with technical and nontechnical audiences.
• Strong commitment to maintaining and enhancing documentation.
• Experience leading teams is a big plus.

Benefits

• Daily free lunch
• Flexible PTO
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses