Onsite Desktop Support Technician
Pathway CommunicationsMarkham, Ontario, Canada • Toronto, Ontario, Canada
Posted November 18, 2025
Full Time
About the Company
Pathway Communications has a track record of 30 years providing high-quality Information Technology solutions.
Job Description
The Onsite Desktop Support Technician provides front-line support for technical issues, ensuring swift resolution and excellent customer service.
Requirements
- Diploma or degree in Computer Science, Information Technology, or related field
- 2-4 years of experience in technical support or IT service desk roles
- Hands-on experience with troubleshooting Windows/MacOS, MS Office Suite, and networking issues
- Knowledge of Active Directory, VPNs, remote desktop tools, and ticketing systems (e.g., ServiceNow, Jira)
- Basic understanding of ITIL practices is preferred
Benefits
- We thank all candidates, but only those selected for an interview will be contacted.