Patrique Mercier Recruitment FR is seeking a French-speaking End User Support Specialist to assist French-speaking clients with their technical issues. The role involves providing excellent customer service through various channels, identifying and resolving technical problems, and contributing to process improvement. This position offers a competitive salary and opportunities for professional development.
Requirements
- Fluency in French and English
- Strong communication skills (written and spoken)
- Experience in end user support or a similar customer service role (preferred)
- Strong analytical and troubleshooting skills
- Excellent customer service orientation
- Familiarity with support ticketing systems and remote support tools
- Ability to manage multiple tasks and work autonomously
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- Private Health Insurance
- Extra Salaries Per Year
- And Much More...