French Speaking Technical Support Advisor

Patrique Mercier Recruitment FR is seeking a French-speaking Technical Support Advisor to provide high-quality technical support to French-speaking customers via phone, email, and chat. The role involves diagnosing technical issues, guiding customers on product features, and collaborating with internal teams to resolve complex issues. This position is tailored for individuals with a strong technical background and a passion for French-speaking clients.

Requirements

• Fluency in French and English (written and spoken)
• Prior experience in technical support or customer service
• Solid understanding of technical systems and strong troubleshooting skills
• Excellent attention to detail and analytical problem-solving abilities
• Strong verbal and written communication skills
• Experience with CRM systems and remote support tools (a plus)
• Ability to work independently and collaboratively

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year