Spanish Speaking Customer Support for Online Streaming Service

Patrique Mercier Recruitment is seeking a Spanish-speaking Customer Support Representative for an online streaming service. The role involves providing excellent customer support to Spanish-speakers, assisting with subscriptions, content recommendations, and resolving issues. Collaboration with technical teams is essential, and gathering customer feedback contributes to service improvement.

Requirements

• Fluency in Spanish and English (written and spoken)
• Experience in customer service, preferably in the entertainment or technology sector
• Strong communication skills
• Ability to handle technical issues
• Proficient in customer support software
• Detail-oriented and capable of multitasking
• Flexibility to work varying hours, including evenings and weekends
• Detail-oriented with effective multi-tasking skills

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Extra Salaries Per Year Fully Paid Training
• Relocation Package
• Free Greek Lessons, discounts and other perks