Customer Experience Coordinator

We are looking for a proactive, assertive take-charge person to join our team as a Customer Experience Coordinator. The ideal candidate will have 2+ years of project coordinating, scheduling, and/or dispatching experience and be able to work in a fast-paced environment.

Requirements

• 2-year Associates degree preferred but not required
• 2+ years of Restoration Industry and/or Construction industry experience is preferred
• 4+ yrs. of project coordination is a plus
• Effective phone etiquette skills
• Able to communicate clearly and precisely in both written and verbal form
• Sound planning and organization skills with a sense of urgency and immediacy
• Able to coordinate multiple jobs and needs in a fast pace working environment daily
• Able to participate in after-hours work when an emergency event, job or workload may require
• Able to work in a productive, organized, and professional manner, even when under pressure
• Intermediate computer skills; knowledge of Microsoft office applications, including Word, Excel, Outlook
• Able to type 40+ words per minute
• Able to pass criminal background verification and must be insurable to drive company vehicles

Benefits

• PTO – Paid Time off
• Seven company paid holidays
• Medical, dental, vision benefits
• 401K with employer contribution
• Company recognition
• Paid Professional and Industry certifications and training
• Fun, family-focused culture