Customer Service Representative
Paul Davis Restoration of Southeast St. Louis, MOMissouri, United States
Posted July 18, 2025
Full Time
About the Company
Paul Davis Restoration of Southeast St. Louis, part of a national franchise network founded in 1966, specializes in comprehensive disaster recovery for residential, institutional, and commercial properties. The company offers a full suite of services—including water and mold mitigation, fire restoration, property damage reconstruction, and remodeling—to address fire, water, storm, and mold damage. With over 50 years of service in Southeast St. Louis and Metro East Illinois, it combines local expertise with the resources and quality standards of a 300‑plus franchise network. This blend of deep regional knowledge and national support enables Paul Davis to deliver rapid, reliable, and customized restoration solutions to its community.
Job Description
Paul Davis is seeking a Customer Service Representative to assist customers and team members. The role involves fielding inquiries, processing job/claim submissions, collecting documentation, problem-solving, and performing administrative tasks. The company prides itself on its customer-focused culture and progressive management style.
Requirements
- Friendly and welcoming personality
- Organized, detailed administrative coordinator
- Loves talking to people and building relationships
- Like to problem-solve and help people find solutions
- Enjoys completing tasks
- Attention to detail
- Data review skills
- Proactive, assertive personality
- High School Diploma or equivalent
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off