Customer Success Manager
Paul Gough MediaFlorida, United States
Posted October 17, 2025
50000 - 55000 USD year
Full Time
About the Company
Paul Gough Media is a full-service media agency specializing in creating engaging content for businesses across various industries. With a focus on digital marketing, branding, and public relations, the company leverages its expertise to develop tailored strategies that enhance client visibility and drive growth. Paul Gough Media stands out through its creative approach and commitment to delivering measurable results.
Job Description
Paul Gough Media is seeking a Customer Success Manager to join their growing team, helping private physical therapy clinics thrive. The role involves onboarding new clients, building relationships, ensuring smooth launches, driving client success, and collaborating across teams. The company is innovative, with a focus on CRM, marketing systems, and expert team support.
Requirements
- 2-4 years of experience in customer success, onboarding, or account management (experience in SaaS or agency settings is a plus)
- Strong communication skills (Zoom, Slack, email)
- Detail-oriented with a proactive and organized approach
- Tech-savvy with Google Workspace, project management platforms, and basic CRM functions
- Comfortable working in a fast-paced environment
Benefits
- In-depth training
- Ongoing mentorship
- Real-time feedback
- Collaborative environment
