Technical Support Specialist (IT Support Specialist)
PavagoKarachi Division, Pakistan
Posted October 15, 2025
Full Time
About the Company
Pavago - Thinking Globally to Grow Locally 🌍 Welcome to Pavago, where the world is your talent pool. We believe in a borderless future where businesses can harness the best of international expertise without breaking the bank. 🌟 Why Choose Pavago? Affordability: Find exceptional talent at 1/4 the cost of American counterparts. Global Reach: Our vast network spans across continents, ensuring we locate the perfect fit for your unique needs. Localized Growth: By integrating international insights and expertise, we fuel your local business growth. Whether you're a startup looking for the right brains to get your idea off the ground, or an established company wanting to diversify your team and scale operations, Pavago is your bridge to global possibilities. Tap into a world of talent. Let's grow, together. 🚀 Connect with us today!
Job Description
A Tech Support Specialist is needed to provide timely technical assistance to customers and internal users. The role involves troubleshooting hardware, software, or SaaS issues, resolving tickets, and escalating complex cases. They must be a strong communicator with excellent problem-solving skills and a professional demeanor.
Requirements
- Customer Support & Troubleshooting
- System Administration (Basic)
- System Documentation & Knowledge Base
- Monitoring & Alerts
- Collaboration with Product & Engineering teams