Director, Experience Design, Merchant Integrations

PayPal is seeking a Director, Experience Design, Merchant Integrations to establish the overall business or technical strategy for user experience initiatives. The role will lead the development of user experience strategies that resonate with target audiences and collaborate with cross-functional teams to ensure alignment on goals. The position will also involve analyzing user feedback to inform design improvements and innovations while ensuring that user-centered design principles are integrated into all projects.

Requirements

• Establish overall business or technical strategy for user experience initiatives
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Benefits

• Flexible work environment
• Employee shares options
• Health and life insurance