Assistant General Manager

The Assistant General Manager is responsible for ensuring the efficient operations of the Front Desk, Housekeeping, and Engineering Departments, providing quality service and a clean and safe environment to guests, and effectively managing expenses and service levels.

Requirements

• Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls
• Maximize room revenue and occupancy
• Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements
• Have effective interviewing skills and ability to recruit team members
• Operate all aspects of the front office system
• Be knowledgeable about the accident prevention program
• Be able to effectively investigate, report and follow-up on employee and guest accidents

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• 401(k) retirement plan with match
• Paid Holidays
• Paid Time Off
• Employee Assistance Program
• Fund