Test Center Operations
PearsonHong Kong, China
Posted October 13, 2025
Full Time
About the Company
Pearson is the world's leading learning company, dedicated to helping people achieve their aspirations through innovative digital content, assessments, qualifications, and data. With a focus on creating enriching learning experiences for real-life impact, Pearson employs over 20,000 professionals committed to transforming lives globally.
Job Description
Pearson VUE is seeking a friendly and professional Test Administrator for their Hong Kong office. This is a permanent, full-time position requiring a flexible schedule of 35 hours, working Monday to Saturday between 7am-10pm, with a 2-week roster release. The role involves ensuring a safe and secure testing environment, maintaining cleanliness, and troubleshooting technical issues.
Requirements
- Minimum of 1 year customer service experience is preferred.
- Experience in proctoring or invigilating exams will be an advantage.
- Flexibility in work hours and days.
- Proficiency in Microsoft Office, Windows, Internet, and email.
- Must be able to maintain focus in a quiet environment, see details, read documents, and interpret identity documents.
- Must be able to bend, stoop, and lift up to 20 lbs.
- Fluent in English, both verbal and written, as well as Chinese.
- Ability to resolve conflicts and work under pressure.